Common Questions
The following is a list of commonly asked questions. Check back here frequently as this list is updated as new questions arise. If you have a question that is not covered here, please contact us. Questions can be asked to questions@roip.com
Q. I listened to
voice-over-IP before, and it was choppy with poor quality, and hard to
understand. Why is your product different?
A. That was the Internet of the past. Recent
improvements to switching equipment and bandwidth improvements on the Internet
have allowed high quality radio signals to be seamlessly passed around the
world. The audio quality of the audio link is higher quality than the radio can
reproduce, and is similar to a wired telephone call.
Q. We tried this in
the past, and the software and hardware was hard to control and unreliable.
What does your product do better than the others?
A. This was the exact problem that started the
development of the software behind all RoIP products. Built on the stable Linux
platform, software and hardware failures are rare, and the devices are designed
to provide many years of trouble-free service.
Q.
The
delays across the internet are so large, it confuses the people using the link?
What kind of delay should we expect?
A. The internet uses the same digital lines as the
phone service, and thus is subject to similar delays. Although there is an
additional delay when encoding and decoding the packets, the total delay from
speaking to retransmitting is less that a quarter second. In most cases, the
delay is LESS than that of a digital cellular phone.
Q.
Can
I interface into my existing dispatch console?
A. Yes. The RoIP hardware emulates a radio, and can be
interfaced into any radio port on dispatch consoles without any additional
interfacing hardware or circuitry.
Q.
What
if I only want to link digital paging signals?
A. RoIP Technologies Inc. can engineer solutions for
many types of radio traffic; digital or analog. We have designed solutions for
both voice and POCSAG linking systems.
Q.
What
is the difference between the IRLP (http://www.irlp.net)
and RoIP products?
A. RoIP products are based on technologies and principles
that are tested and proved in the Amateur Radio spectrum. The Amateur Radio
system (IRLP) is a system built on unsupported free software using a central
server whereby the costs required to setup and configure the system are the responsibility
of the purchaser. Volunteers on the project provide any support and
installation assistance.
RoIP is an individually supported service, using more robust and secure software protocols. The systems are tailored to your company’s requirements and specifications.